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  • 1.1 Service commitment

Luxurite UK Ltd adhere to satisfy the customer permanently with its sincere service as the quality policy for purpose. Luxurite UK Ltd committed to its customers: while ensure the good product quality and ensure the good after-sales service, with warm and sincere services to make sure those consumers can satisfy with the products.

  • 1.2 Warranty Policy
      1.  Luxurite UK Ltd provide 12 months full warranty for all our products. This product warranty extends only to the original purchaser. The warranty is void if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect installation. It is void if unauthorized persons carry out any alterations and/or repairs.
      2. The warranty period is one (1) year from the date of the customer acceptance of equipment.
      3. All cost involving maintenance services within warranty period will be undertaken by our company; all out of warranty maintenance services will be by customer.
  • 1.3 Customer Service Center

The warranty terms may vary depending on your product. You will find the latest standard warranty terms and conditions from our Customer Service Center— open between 9.00 am to 5.00 pm on Monday to Friday (London Greenwich Time). All emails will be responded to within 24 hours.

Tel: 0044 (0) 161 408 3066 Fax: 0044 (0) 161 332 6223 Email: [email protected]